Case study: James Calvert Spence College

James Calvert Spence College were in need of a couple of commercial dishwashers for their canteen. Luckily, Utility Rentals were on hand to help – see what happened here!

Steve
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Steve
Published: July 10, 2017

 

Setting up new dishwashers can take away the washing-up hassle from school canteens. An A rated model can create huge savings on the amount of water needed to clean up.

Keeping those hungry students fed is a vital part of the school environment, but it does require a lot of clean-up afterwards. Dishwashers speed up the process and keep kitchen equipment in tip-top shape. So how do you know which one to go for? Let’s take a look at someone who knows: James Calvert Spence College.

What were James Calvert Spence College looking for?

James Calvert Spence College needed two new commercial dishwashers for their school canteen. They had two main things they were looking for in a supplier:

  1. Fast and excellent customer service to help them find the right products and get them installed efficiently.
  2. High quality support and maintenance throughout the rental period to ensure that lessons weren’t disrupted.

What to consider when acquiring commercial dishwashers for schools

There are some considerations that apply when a school is looking to lease commercial equipment:

Support package

Utility Rentals offers a comprehensive support package to ensure complete satisfaction and give peace of mind throughout the rental period. This includes:

  • Delivery
  • Removal of old dishwashers
  • Installation
  • Testing
  • Breakdown warranty
  • Expert advice on hand throughout the rental

James Calvert Spence College had used Utility Rentals in the past, and they remembered us when looking for a new commercial dishwasher supplier:

“We used Utility Rentals for cooker rentals at both our sites. We found the whole process easy and stress free when we dealt with Sophie regarding our cookers so naturally we went to her first when we wanted information regarding rental of commercial dishwashers.”
They also had some problems with their previous dishwasher supplier, struggling against poor service and slow maintenance. Luckily their Utility Rentals account manager, Sophie, was on hand to offer a dedicated and effective alternative.

Cost and payment method

Cost is always a concern when purchasing any equipment for a school. Commercial dishwashers are, as James Calvert Spence College says, “really expensive to buy and once out of warranty are expensive for repairs.

“We had purchased our previous dishwasher and when we needed to maintain it we were tied to that manufacturer. Call-outs were expensive, due to our rural location and that was before any repairs were carried out and charged.”

Utility Rentals is competitively priced, and offers payment plans to spread the cost over a longer period of time – handy for schools with limited cash flow! And with repairs and engineer costs included as part of the rental package, there are no extra costs for maintenance.

The Utility Rentals touch

We’ll leave the last word to James Calvert Spence College:

“Utility Rentals have provided a first class hassle free service. Sophie has been excellent to deal with. Any questions were answered promptly, issues sorted and when we asked for extra quotes and changed our specifications (many times), this was never a problem.

“Thank you Sophie for all your help over the last few years, your knowledge, help and support have been greatly appreciated.”

Discover how Utility Rentals can help your school find its perfect dishwashers by calling us today.